Promotion details

Terms and Conditions
Q1 2023 Smeg Dishwasher Warranty & Money Back Guarantee
Promotional Period: 1st February – 31st
 March 2023
1. Information on how to claim and the offer form part of these Terms and Conditions (“Terms and
Conditions”). Participation in the Q1 2023 Smeg Dishwasher Warranty and Money Back
Guarantee (“The Offer”) deems acceptance of these terms and conditions. Claimants must
comply with these Terms and Conditions.
2. The Promoter is Smeg Australia Pty Ltd ABN 33 146 901 082 (“Promoter” or “Smeg”)
3. The Promotion commences at 9:00am (AEST) on Wednesday the 1st of February 2023 and
closes at 11:59pm (AEST) on Friday the 31st of March 2023 (“Promotional Period”). The
Promotional Period may be extended at the sole discretion of the Promoter.
4. The Offer is only valid for purchases in Australia.
5. The Offer is: Purchase an eligible Smeg dishwasher and receive
a. A total of 5-years warranty on all parts on labour and,
b. Bonus 90-day money back guarantee
Eligible products: DWAFI6315T3, DWAFI6314-2, DWAI6315XT3, DWAI6314X2,
DWAU6315X3, DWAU6314X2, DWA6315X3, DWA6315W3, DWA6314X2, DWA6314B2,
DWA6314W2
6. For the purposes of these Terms and Conditions:
a. “Participating Retail Store” means any one of the Australian retail stores that is authorised by
Smeg to sell Participating Products and has been invited by the Promoter to participate in the
Promotion. Please contact the store prior to purchase to confirm eligibility;
b. “Participating Product” means any of the Smeg products listed by model name and number that
are supplied by Smeg in Australia and sold by a Participating Retail Store;
c. All colours are applicable to the promotion.
7. Normal manufacturer’s warranty conditions apply.
8. The Offer does not include the following products:
a. Wholesale complementary products or accessories
b. Any factory second or items purchased from an auction house
c. Display models
d. Clearance items or purchased from www.shop.smeg.com.au
9. Any costs, fees, expenses, or liability of any description to pay any amount for installation,
insurance, warranty or extended warranty, delivery or any other costs that is, at the determination
of the Promoter is its absolute discretion, additional or ancillary to the models listed above.
10. To be eligible for this offer, each claimant must:
a. Be an Australian resident currently living in Australia with an Australian residential and
postal address
b. Be the end user of the participating products, meaning the claimant must purchase the
participating product for their own use and not for commercial purposes, re-sale, resupply, rental, hire purchase or any other indirect use
c. Not claim as part of a multi-residential project, or new homes development sale, or any
purchase on a commercial invoice at commercial pricing
d. Pay a 30% deposit to secure the order.
11. The Promoters decision is final, and no correspondence will be entered into in relation to any such
decision.
12. To register, customers must comply with the following process, during the Promotional Period, in
order to claim:
a. purchase a Participating Product from a Participating Retail Store during the Promotional
Period;
b. visit the website www.smegpromotions.com.au;
c. follow the prompts to the claim form;
d. input the requested personal details;
e. input the requested purchase information;
f. upload their Proof of Purchase issued by the Participating Retailer of purchase where
prompted; and
g. submit the fully completed claim form no later than
11:59pm (AEST) on Sunday the 30th of April 2023
STRICTLY NO REDEMPTIONS WILL BE PROCESSED AFTER THIS DATE.
h. On claim validation, follow the prompts to delivery address confirmation form;
i. submit the fully completed delivery address confirmation form no later than 11:59pm
(AEST) on Sunday the 7th of May 2023.
13. Claimants must retain their original purchase receipt(s) (“Proof of Purchase”) for all claims as
proof of purchase. Failure to produce the Proof of Purchase for all claims when requested may, in
the absolute discretion of the Promoter, result in the invalidation of the redemption and forfeiture of
any right to The Offer.
14. The Promoter reserves the right to verify the validity of all registrations and disqualify any claimant
for tampering with the registration process or for submitting a warranty, which is not in
accordance with these terms and conditions.
15. The Promoter accepts no responsibility for illegible, late, lost or misdirected registrations.
16. Incomplete, indecipherable or illegible claims will be deemed invalid. Any incorrect details
submitted may render the corresponding claim invalid.
17. The Promoter’s decision is final, and no correspondence will be entered into in relation to any
such decisions.
18. Any tax liability arising because of accepting redemption amounts is the responsibility of the
claimant.
19. To the extent permitted by law, the Promoter is not responsible for any problems or technical
malfunction of any telephone network or lines, computer online systems, servers or providers,
computer equipment, software, failure of any email or online registration form to be received by
the Promoter on account of technical problems or traffic congestion on the Internet or at any
website, including any injury or damage to the claimant’s or any other person's computer related
to or resulting from participation or downloading any materials in connection with the Offer.
20. To the extent permitted by law, the Promoter is not responsible for any problems or technical
malfunction of any telephone network or lines, computer online systems, servers or providers,
computer equipment, software, failure of any email or online registration form to be received by
the Promoter on account of technical problems or traffic congestion on the internet or any website,
including any injury or damage to the Claimants or any other persons computer related to, or
resulting from, participation or downloading any materials in connection with the Offer.
21. If a Participating Product is returned for a refund, exchange, or purchase is not finalised, the Offer
is disqualified for the product in question and the claimant will not be refunded that portion of the
return price.
22. Any costs associated with this Promotion is each claimant’s responsibility. All other ancillary costs
including but not limited to insurance, taxes (excluding GST) and all other expenses are the
responsibility of the Claimant. The Promoter makes no guarantee of the availability of its web
services and not be held responsible for any interruption of service that may interfere with a
claimant’s ability to participate in this Promotion.
23. Subject to these Terms and Conditions and to the maximum extent permitted by law, the Promoter
(including its officers, employees and agents) excludes all liability (including negligence) for any
personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect,
special or consequential, arising in any way out of the Promotion.
24. Nothing in this agreement excludes or modifies or purports to limit, exclude or modify the statutory
consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well
as any other implied warranties under the Australian Securities and investment Commission Act
2001 (Cth) or similar consumer protection laws in the States and Territories of Australia. Except
for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the
Promoter (including its respective officers, affiliated companies, employees and agents) excludes
all liability (including negligence), for any personal injury; or any loss or damage (including loss
of opportunity); whether direct, indirect, special or consequential, arising in any way out of the
promotion. If the Promoter is able to limit the claimants remedy for a breach of a Non-Excludable
Guarantee, the liability of the Promoter (as the case may be) for breach of the Non-Excludable
Guarantee is limited to one or more of the following at its option:
a. in the case of good, the replacement of the good or the supply of equivalent goods, the repair
of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods or
the payment of the cost of having the goods repaired; or
b. in the case of services, the supplying of services again, or the payment of the cost of having the
services supplied again.
25. The Promoter’s collection, use and disclosure of personal information (“PI”) is subject to the Smeg
Privacy Policy (available at smeg.com.au) and is incorporated into this agreement. The Promoter
collects PI to conduct the Offer, and may for this purpose, disclose PI to third parties, including but
not limited to agents, contractors and service providers and to any Government authorities and
agencies. The promotion is conditional on providing this PI and without this PI, the Promoter
cannot process any claims. The claimant consents to the information they submit with their claim
being entered into a database and the Promoter may use thus information in any media for future
promotional, marketing and publicity purposes without any further reference, payment or other
correspondence to the claimant. All personal details of the claimants will be stored at the office of
the Promoter. A request to access, update or correct any information should be directed to that
office.
For consumer enquiries, please contact:
SMEG AUSTRALIA
Ph: 02 8667 4888
E: info@smeg.com.au