467 Reviews

The machine did not reach operating temp at set up and it took 5 days to troubleshoot and fix the problem. That said the Oracle is easy to use even for a novice and 1st espresso better than many cafe's. My frustration is with operating hours for Perth - 6am to 2pm!

great coffee machine, the purchase was easy and it arrived in a couple of days

I bought a Oracle around 2 years ago. It makes great coffee. Unfortunately my first machine malfunctioned after about 8 months, water would just pour out the long black port for every coffee - not through the coffee head so it was unusable. This got repaired then about 16 months in the machine malfunctioned again, it would short out the power in our kitchen. Breville replaced the machine. Im 6 months into the new machine and now the grinder has just given up, it sounds like it is going to start but just stops, if i try too many times the machine just turns off. I was told the warranty doesn't start again with my new machine so i have had to take it to a electrical dealer to hopefully repair. So, it works great when its working but this is the 3rd fault in two years with 2 machines. Its really disappointing for such an expensive machine.