At Winnings, our promise is to provide world-class service to our customers and to help our customers create their forever homes. But home isn’t just the four walls we live in. It is the bigger space we all share.

The Winning Group is honoured to be included in the Australian Financial Review's 2024 Sustainability Leaders List, recognised in the category of Retail, Hospitality, Tourism & Entertainment. This list celebrates Australian companies and organisations that are leading in integrating sustainability across their operations. The list is an initiative of the Australian Financial Review and the Boston Consulting Group, compiled using a rigorous methodology to highlight sustainable business model innovations.

Environment

At Winnings, our proud heritage and strong family-centred values means we believe it is important to respect our community and environment. We do this through our focus on waste and recycling and mitigating carbon emissions. As part of Winning Group’s sustainability commitments, we are currently diverting 80% of recyclable packaging, and 100% of expanded polystyrene from landfill.

Learn More About How We'll Achieve Our Targets

Waste Reduction

Winnings is dedicated to reducing waste to landfill to reduce negative impacts on the community and environment. That is why, we have recycled 80,000 tonnes in appliances and e-waste since 2005 — equivalent to 2,500,000 ovens. As part of providing world class service, we will collect your old appliances for free and work with licensed recycling facilities to ensure materials are recycled responsibly.

Australians own over 45 million household appliances, with 2.5 million discarded annually. We understand our pivotal role in raising e-waste awareness and creating solutions that benefit our customers, staff, and the planet.

We recognise that recycling is a significant part of waste management and are dedicated to enhancing our waste reduction strategies to make a beneficial impact on society and the environment.

Diverting Packaging Waste From Landfill

With the delivery of new products, comes packaging waste. That’s why Winnings has implemented a program to collect and recycle packaging materials ensuring it doesn't end up in landfill. Our Winning Services drivers unbox items at the delivery site, then collect and presort packaging waste to bring back to our distribution centres (DCs). This program is free for our customers and captures not only cardboard and soft plastics but also expanded polystyrene (EPS), which currently has no kerbside recycling solution for the general public.

At our DCs, we have dedicated packaging sorting areas and teams who sort the waste into four main streams: soft plastic, EPS, cardboard, and residual general waste. Cardboard and soft plastic are compressed and bailed, the EPS is either melted or compressed onsite.

After processing, we work with licensed recycling facilities to ensure the material gets turned into new products. For example, the EPS is sent to China, where it is used as a raw material for the production of new items such as picture frames and skirting boards.

From 2021-2022 we have diverted 3,039 tonnes of packaging waste from landfill.With the close of 2022, we are proud to have achieved an annual average of 70% landfill diversion for packaging waste.

Responsible Sourcing

Winnings offers customers the world’s best and most exclusive brands and as part of our responsible sourcing roadmap, we have implemented a Supplier Code of Conduct and a robust supplier engagement program that assess supplier performance against global best practice.

This includes understanding the practices and processes our suppliers have in place to reduce carbon emissions, implement better packaging solutions, and develop products that limit negative impacts on the environment.

Learn More About our Supplier Code Of Conduct

Human Rights

At Winnings, we are led by our strong family values. We believe it is important for us to understand the practices and processes our suppliers have in place to protect vulnerable workers in our global supply chains. That is why we are committed to reviewing our supplier's supply chain governance and human rights practices. We will partner with our suppliers to increase engagement, transparency, and collaboration on Modern Slavery & ethical supply chain issues

View Our Annual Modern Slavery Statement

Community

Winnings showrooms are located across various Australian communities, each with distinct historical backgrounds and a strong local identity. These showrooms are more than just retail spaces; they serve as a part of the community fabric, reflecting and celebrating the unique characteristics and heritage of the land they inhabit.

Therefore, It is important for us to give back, help build happy and resilient communities, and foster an environment of equality and diversity.

Charity and Giving

Our commitment to community well-being involves actively supporting initiatives that enhance happiness, resilience, and sustainability. We contribute to the betterment of health, youth, reconciliation, and environmental causes by collaborating with organisations such as Lou’s Place and Mary’s House, which offer sanctuary and support, and Good360, which redistributes surplus goods.

Furthermore, we take pride in backing the Australian Indigenous Mentoring Experience (AIME) and participate in their Hoodie Day, an event that champions the education of Indigenous youth.

In 2022, Winnings participated in the Western Australia’s Telethon, a community-driven Philanthropic Charity trust that supports organisations and children’s charities across WA, all of them working to ensure a better and brighter future for children and their families.

Through these partnerships, we aim to make a meaningful impact on society and foster a spirit of community across Australia.

Equality, Diversity and Inclusion

We strive for an equitable and inclusive workplace by ensuring equal opportunity in recruitment and continuously training our staff in diversity and unconscious bias. We support women's return to work and collaborate with disability employment services.

The Winning Group is also dedicated to Australia's reconciliation with First Nations peoples through education and engagement, as outlined in our first Reconciliation Action Plan (RAP), which outlines our commitment to contribute to Australia’s reconciliation with First Nations peoples.

View Our Group Reconciliation Action Plan

Awareness and Education

To care for customers, teams, communities and the planet, Winnings plays a significant role in helping customers make informed choices on sustainable products. We know that 86% of our customers are interested in buying environmentally friendly products. That is why we provide recommendations on more energy and water efficient appliances across key product categories.

Water and Energy Efficiency

We are committed to providing world class service to our customers and trusted advice for the home. That is why we provide in-depth product knowledge on the quality and durability of our products. This extends to ensuring our range includes appliances that feature energy and water efficiency, and our after sales service where we'll help you service your appliance - either in or outside warranty.

Approach and Strategy

In 2021, we completed a comprehensive review of the material social and environmental issues and opportunities to our business, and to key internal and external stakeholders.

Our review has informed our Sustainability Strategy and commitments, identifying where we can have the most positive impacts on our customer, our people, our communities and the planet.

Learn More About The Winning Group's 2025 Sustainability Strategy

Read Our Inaugural Sustainability Progress Report

In the spirit of reconciliation, Winnings acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.